DIAGOEM is committed to protecting the privacy of its users. This Privacy Policy describes how we collect, use, share and protect your personal information when you use our website and our software and electronic related products or services.
1.Information we collect
We may collect personal and non-personal information in a variety of ways, including:
1.1 Personal information you provide:
- Name, email address, phone number and postal address when registering or making a purchase.
- Payment information (such as credit/debit card details) when you make transactions.
- Any additional information you provide when contacting our customer service.
1.2 Information automatically collected:
- IP addresses, device type, operating system and browser type.
- History of browsing and use of the website through cookies and similar technologies.
1.3 Third Party Information:
- Data obtained from payment platforms and business partners to complete transactions or verify your identity.
2.How we use your information
We use the information collected for the following purposes:
- Process your orders and manage your accounts.
- Provide technical support and respond to queries.
- Improve our website, products and services.
- Personalize your user experience.
- Send promotional communications, always with your prior consent.
- Comply with legal obligations and prevent fraudulent activities.
3.Share your information
We only share your personal information in the following cases:
- Service providers: With third parties that help us in processing payments, shipping and customer support.
- Legal requirements: When required by law or to protect our legal rights.
- Consent: With your explicit approval to share your information in particular situations.
4.Protecting your information
Adoptamos medidas de seguridad técnicas y organizativas para proteger su información personal contra accesos no autorizados, pérdidas, alteraciones o divulgaciones. Estas medidas incluyen cifrado, firewalls y controles de acceso.
5.Your rights
Depending on your location, you may have certain rights related to your personal information, including:
- Access the data we have collected about you.
- Request the correction or deletion of your personal data.
- Object to the processing of your data for marketing purposes.
- Withdraw your consent at any time.
To exercise these rights, you can contact us at automotive@diagoem.com.
